Refund Policy:

At Glowming Shape Detox, we prioritize customer satisfaction and stand behind the quality of our products. We offer a 20-day return policy, giving you ample time to request a return from the date of receiving your item.

Eligibility Criteria:

To qualify for a return, your item must be in the same condition as when you received it – unworn or unused, with tags attached, and in its original packaging. Additionally, you must provide a receipt or proof of purchase.

Initiating a Return:

To initiate a return, please contact us through our website’s “Contact Us” section. Upon acceptance of your return request, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that we cannot accept items sent back to us without prior authorization.

Missing Item Policy:

In the event of a missing item, we encourage customers to record an unboxing video as proof before opening the package. This will serve as evidence in the rare occurrence of a missing item, and we will take appropriate action to resolve the issue promptly.

Damages and Issues:

While we take pride in the quality of our products, we understand that issues may arise. If you receive a defective, damaged, or incorrect item, please inspect your order upon receipt and contact us immediately. We will promptly evaluate the issue and take appropriate measures to rectify it.

Refunds:

Upon receiving and inspecting your return, we will notify you of the approval status for your refund. If approved, the refund will be automatically processed to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

We appreciate your understanding and cooperation in adhering to our refund policy. If you have any further questions or require assistance, please do not hesitate to contact us. Your satisfaction is our utmost priority.