{"id":3,"date":"2025-03-25T22:20:02","date_gmt":"2025-03-25T22:20:02","guid":{"rendered":"https:\/\/glowming.info\/_staging\/?page_id=3"},"modified":"2025-05-14T21:58:36","modified_gmt":"2025-05-14T21:58:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/glowming.com.ph\/_au\/privacy-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10f586e e-flex e-con-boxed e-con e-parent\" data-id=\"10f586e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f5e8f5 elementor-widget elementor-widget-text-editor\" data-id=\"6f5e8f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"137\" data-end=\"200\"><strong data-start=\"137\" data-end=\"163\">Return &amp; Refund Policy<\/strong><br data-start=\"163\" data-end=\"166\" \/><em>Updated at January 1st, 2025<\/em><\/p><p data-start=\"202\" data-end=\"384\"><strong data-start=\"202\" data-end=\"231\">Definitions and key terms<\/strong><br data-start=\"231\" data-end=\"234\" \/>To help explain things as clearly as possible in this Return &amp; Refund Policy, every time any of these terms are referenced, are strictly defined as:<\/p><p data-start=\"386\" data-end=\"1182\"><strong data-start=\"386\" data-end=\"397\">Company<\/strong>: when this policy mentions \u201cCompany,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour,\u201d it refers to Glowming, that is responsible for your information under this Return &amp; Refund Policy.<br data-start=\"556\" data-end=\"559\" \/><strong data-start=\"559\" data-end=\"571\">Customer<\/strong>: refers to the company, organization or person that signs up to use the Glowming Service to manage the relationships with your consumers or service users.<br data-start=\"726\" data-end=\"729\" \/><strong data-start=\"729\" data-end=\"739\">Device<\/strong>: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Glowming and use the services.<br data-start=\"881\" data-end=\"884\" \/><strong data-start=\"884\" data-end=\"895\">Service<\/strong>: refers to the service provided by Glowming as described in the relative terms (if available) and on this platform.<br data-start=\"1011\" data-end=\"1014\" \/><strong data-start=\"1014\" data-end=\"1025\">Website<\/strong>: Glowming\u2019s site, which can be accessed via this URL:\u00a0<a href=\"https:\/\/glowming.com.ph\/_au\/\">www.glowming.com.au<\/a><br data-start=\"1096\" data-end=\"1099\" \/><strong data-start=\"1099\" data-end=\"1106\">You<\/strong>: a person or entity that is registered with Glowming to use the Services.<\/p><p data-start=\"1184\" data-end=\"1434\"><strong data-start=\"1184\" data-end=\"1210\">Return &amp; Refund Policy<\/strong><br data-start=\"1210\" data-end=\"1213\" \/>Thanks for shopping at Glowming. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you\u2019re exploring, evaluating, and purchasing our products.<\/p><p data-start=\"1436\" data-end=\"1754\">As with any shopping experience, there are terms and conditions that apply to transactions at Glowming. We\u2019ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Glowming, you agree to the terms set forth below along with Glowming\u2019s Privacy Policy.<\/p><p data-start=\"1756\" data-end=\"1925\">If there\u2019s something wrong with the product\/service you bought, or if you are not happy with it, you have <strong data-start=\"1862\" data-end=\"1872\">1 week<\/strong> to issue a refund and return your product\/service.<\/p><p data-start=\"1927\" data-end=\"2142\">If you would like to return a product, the only way would be if you follow the next guidelines:<br data-start=\"2022\" data-end=\"2025\" \/><strong data-start=\"2025\" data-end=\"2140\">The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.<\/strong><\/p><p data-start=\"2144\" data-end=\"2414\"><strong data-start=\"2144\" data-end=\"2155\">Refunds<\/strong><br data-start=\"2155\" data-end=\"2158\" \/>We at Glowming, commit ourselves to serve our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.<\/p><p data-start=\"2416\" data-end=\"2762\">We carry out thorough quality checks before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won\u2019t get damaged during transit. <strong data-start=\"2642\" data-end=\"2760\">Please note that Glowming is not liable for damages that are caused to the items during transit or transportation.<\/strong><\/p><p data-start=\"2764\" data-end=\"3036\">We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. <strong data-start=\"2928\" data-end=\"3034\">Your refund may take a couple of days to process but you will be notified when you receive your money.<\/strong><\/p><p data-start=\"3038\" data-end=\"3248\"><strong data-start=\"3038\" data-end=\"3050\">Shipping<\/strong><br data-start=\"3050\" data-end=\"3053\" \/>Glowming is not responsible for return shipping costs. <strong data-start=\"3108\" data-end=\"3157\">Every shipping has to be paid by the customer<\/strong>, even if the item had free shipping, the customer has to pay for the shipping in return.<\/p><p data-start=\"3250\" data-end=\"3411\"><strong data-start=\"3250\" data-end=\"3266\">Your Consent<\/strong><br data-start=\"3266\" data-end=\"3269\" \/>By using our website, registering an account, or making a purchase, you hereby consent to our Return &amp; Refund Policy and agree to its terms.<\/p><p data-start=\"3413\" data-end=\"3668\"><strong data-start=\"3413\" data-end=\"3452\">Ordering through 3rd party platform<\/strong><br data-start=\"3452\" data-end=\"3455\" \/>When ordering through a 3rd party platform you agree to the terms set out through that platform for returns, refunds, replacements. <strong data-start=\"3587\" data-end=\"3666\">Terms and conditions set out by 3rd party platforms are out of our control.<\/strong><\/p><p data-start=\"3670\" data-end=\"4122\"><strong data-start=\"3670\" data-end=\"3711\">Changes To Our Return &amp; Refund Policy<\/strong><br data-start=\"3711\" data-end=\"3714\" \/>Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return &amp; Refund Policy. <strong data-start=\"4013\" data-end=\"4120\">If you do not want to agree to this or any updated Return &amp; Refund Policy, you can delete your account.<\/strong><\/p><p data-start=\"4124\" data-end=\"4344\"><strong data-start=\"4124\" data-end=\"4138\">Contact Us<\/strong><br data-start=\"4138\" data-end=\"4141\" \/>If, for any reason, you are not completely satisfied with any good or service that we provide, don&#8217;t hesitate to contact us and we will discuss any of the issues you are going through with our product.<\/p><p data-start=\"4346\" data-end=\"4382\"><strong data-start=\"4346\" data-end=\"4382\">Via Email: <a rel=\"noopener\" data-start=\"4359\" data-end=\"4380\">refunds@glowming.info<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund PolicyUpdated at January 1st, 2025 Definitions and key termsTo help explain things as clearly as possible in this Return &amp; Refund Policy, every time any of these terms are referenced, are strictly defined as: Company: when this policy mentions \u201cCompany,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour,\u201d it refers to Glowming, that is responsible for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund Policy - Glowming Detox AU and NZ<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - Glowming Detox AU and NZ\" \/>\n<meta property=\"og:description\" content=\"Return &amp; 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